IndiaSBI told to pay Rs 2 lakh for sending bills to man...

SBI told to pay Rs 2 lakh for sending bills to man despite credit card’s expiry


The New Delhi District Consumer Disputes Redressal Forum comprising its president Monika A Srivastava and members Kiran Kausal and Umesh Kumar Tyagi directed the company to pay the amount to M J Anthony, a former journalist, for “deficiency in providing services”.
The forum noted that the company had blacklisted him in the CIBIL system of the wilful defaulters maintained by the RBI, which resulted in the rejection of his applications for credit cards from another bank where he had maintained regular account for nearly two decades.

He did not use the card for any transaction after April 9, 2016 and had destroyed the card according to rules, he said, adding that no payment was due at that time on the card. In September, the complainant received a from the company about the cancellation of his card, however, the company continued to send bills relating to the card ignoring his protest e-mails, he said.

The Northlines is an independent source on the Web for news, facts and figures relating to Jammu, Kashmir and Ladakh and its neighbourhood.


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